Privacy Policy
Last updated: May 25, 2026
This Privacy Policy explains how Valley West Mortgage (NMLS #65506) ("we", "us") collects, uses, and shares information about you when you visit our website, call us, or submit a loan inquiry.
Information we collect
- You give us directly: name, email, phone, address, employment, income, assets, credit-pull authorization, military service indicators (VA), loan amount and property details.
- Collected automatically: IP address, browser/device type, pages visited, referring URL, timestamps. We use first-party cookies for session continuity and basic analytics.
- From third parties: credit bureaus (with your written consent), title companies, appraisers, and the wholesale lenders we shop your loan to.
How we use it
- Process your loan inquiry and shop it to our 50+ wholesale lender partners.
- Contact you about your application by phone, email, or SMS (if you opt in).
- Comply with federal and state mortgage regulations (RESPA, TILA, ECOA, GLBA, SAFE Act, state licensing rules).
- Detect fraud, prevent unauthorized access, and improve site performance.
Who we share it with
- Wholesale lenders we present your loan to (you authorize this when you submit an application).
- Service providers under written confidentiality (CRM, e-sign, credit-pull, appraisal management).
- Regulators, courts, or law enforcement when legally required.
- We do not sell your personal information.
Your rights
- Access & correction: request a copy of the personal information we hold about you and ask us to correct inaccuracies.
- Deletion: request deletion subject to legal retention requirements (loan files are typically retained 3+ years under federal rules).
- Opt-out of marketing: reply STOP to any SMS, click unsubscribe on any email, or call us at (702) 696-9900.
- California, Nevada, and other state-law rights as applicable: contact us at info@valleywestmortgage.com.
Security
We use TLS in transit, encrypted storage at rest, role-based access control, and quarterly third-party security reviews. No system is unbreachable; if we learn of a breach affecting your information we will notify you per state and federal law.
Cookies
We use first-party cookies for session continuity. We may use limited third-party analytics (Google Analytics 4) with IP anonymization. You can disable cookies in your browser; the site will still work but some features may degrade.
Contact
Valley West Mortgage
8010 W Sahara Ave Suite 140
Las Vegas, NV 89117
(702) 696-9900
info@valleywestmortgage.com